Privacy Policy

The Crafty Hammer Pty Ltd
Effective Date: 1st January 2026

1. Introduction

The Crafty Hammer (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our website or engage our services.

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2. What Personal Information We Collect

We may collect personal information including:

• Name

• Phone number

• Email address

• Company name

• Project details or enquiry information

• Any other information you voluntarily provide

We may also collect non-identifiable information such as website usage data through cookies or analytics tools.

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3. How We Collect Information

We collect information when you:

• Submit an enquiry through our website

• Contact us via phone or email

• Engage us for services

• Interact with our website

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4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Provide quotes and services

• Manage projects and communications

• Improve our services and website

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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5. Disclosure of Information

We may disclose personal information to:

• Contractors or service providers assisting with project delivery

• Professional advisers (accountants, legal advisors)

• Government authorities where required by law

All third parties are expected to handle your information securely and in accordance with privacy obligations.

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6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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7. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To do so, please contact us using the details below.

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8. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve user experience and monitor site performance. You can adjust your browser settings to disable cookies if you prefer.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

The Crafty Hammer
Email: lachie@thecraftyhammer.com.au
Phone: 0401 358 387
Address: Northern Beaches Sydney